Privacy Policy
Watanabe-Denki, Inc. (“the Company”, “we”) develops and provides software and educational services for personal computers, mobile devices, and related platforms. Protecting our customers’ personal information is one of our top priorities. We comply with applicable privacy laws and regulations, and have established the following Privacy Policy to properly manage and protect personal data.
1. Compliance with Laws
We handle all personal information in accordance with relevant laws, regulations, guidelines, and this Privacy Policy. All employees are informed of these rules, and we regularly review and improve our practices to ensure compliance.
2. Collection of Information
We collect personal information only through lawful and fair means. When requesting personal information, we will explain the purpose of collection in advance and obtain your consent before collecting any data.
3. Purpose of Use
We use your personal information for the following purposes:
- To respond to inquiries or requests from customers
- To provide information about our products and services
- To improve our services and for product development
- For market research and analysis related to our business
- Any other purpose notified to you in advance with your consent
4. Use of Information
We use the following types of personal information within the scope necessary for the above purposes:
- Name, address, date of birth, organization, contact details such as telephone number and email address
- User information necessary for service use (IDs, passwords, etc.)
- Records of your use of our services
- Any other information with your prior notice and consent
5. Provision to Third Parties
We do not provide personal information to third parties except in the following cases:
- (1) When required by law
- (2) When it is necessary to protect someone’s life, body, or property, and it is difficult to obtain consent
- (3) When specially necessary to promote public health or the sound upbringing of children, and it is difficult to obtain consent
- (4) When required to cooperate with government agencies or local authorities in accordance with laws, and obtaining consent could hinder their operations
- (5) When we have received your prior consent
6. Security Measures
We take necessary and appropriate measures to prevent leakage, loss, or alteration of personal information and to ensure accuracy and security.
7. Supervision of Employees
We educate our employees on the safe handling of personal information and appropriately supervise them.
8. Supervision of Contractors
When outsourcing the handling of personal information, we supervise contractors as necessary and appropriate to ensure information security.
9. Requests for Disclosure, Correction, Suspension, or Deletion
If you wish to request disclosure, correction, suspension, or deletion of your personal information held by us, we will respond sincerely in accordance with prescribed procedures and applicable laws.
10. Inquiries and Complaints
We will respond sincerely to all inquiries and complaints regarding the handling of personal information.
11. Contact Information
- Watanabe-Denki, Inc.
- (1) For inquiries by email:
- (2) For inquiries by post:
- 301 Residence Musashisakai, 1-22-9 Sakai, Musashino-shi, Tokyo 180-0022, Japan
A handling fee may be charged for requests such as disclosure, correction, or deletion of personal information.
If we are unable to confirm your identity, we may not be able to respond to your request.
Established: November 14, 2020